Terms & Conditions

Questions, delivery problems and refunds

Email hello@scaledm.co.uk or call +44 7956 876137. Tell us which product you purchased and your order reference if you have one. Do not send payment-card details. We can help with access, missing files, questions about your order or a refund request.

The AI Content-to-Lead Toolkit

The price is £36 total. One payment. No tax added at checkout. This is not a subscription. You receive the 25-page implementation PDF and access to an online buyer-only page containing copy-and-paste templates and a campaign worksheet. The seven-day build plan is included in the guide and the buyer-only page. There is no physical shipment or delivery charge.

You need a device that opens PDF files and a web browser to access the online templates. Copy the templates into your own document or chosen tool to edit them. Applying the toolkit also requires a suitable AI writing tool and your chosen content and email tools; their subscriptions are not included. No particular paid software purchase is required by the toolkit.

Your purchase is for your own use in creating content and campaigns. You may adapt the templates for that work, but may not resell or redistribute the toolkit files themselves.

Ordering and payment

The purchase button takes you to Zylvie checkout. Review the product and total, correct any details and complete payment only when you are happy to proceed. Payment is processed through Stripe. The order and product information are in English.

Digital access is provided after successful payment. Keep the confirmation and download details. If you cannot access the files, contact us. An invoice is available on request.

Your campaign-plan refund promise

Use the seven-day build. If it does not leave you with a usable campaign plan, request a refund within 14 days of purchase. This is in addition to your statutory rights.

If digital content is faulty, not as described or does not meet applicable legal requirements, contact us for the appropriate remedy. Nothing here excludes or limits your statutory consumer rights.

Cancellation and digital delivery

UK consumer distance-purchase cancellation rights may apply. Immediate access does not, by itself, remove those rights. Any request to begin digital supply immediately and acknowledgement of its effect on cancellation must be made before supply and confirmed with your order. If that process has not been completed, we do not treat downloading alone as waiving your cancellation right.

Private coaching and consultancy

A suitability conversation is free and does not commit you to a paid engagement. Before you pay for coaching or consultancy, you receive the agreed scope, price, delivery arrangements and applicable terms, including cancellation and rescheduling information. The 90-day coaching engagement does not renew automatically.

The current coaching price is £4,500 + VAT, or 3 × £1,650 + VAT. A two-hour intensive, when appropriate, is £1,250 + VAT. Consultancy and implementation are quoted separately.

Coaching is not therapy or treatment. Personal and commercial outcomes cannot be guaranteed. You remain responsible for your decisions and actions.

Keep a copy

You can print or save this page through your browser. Your checkout confirmation and any separately agreed service terms should also be retained. See privacy information for how your information is handled.